Frequently Asked Questions
Everything you need to know about our premium barware and home accessories.
What materials are used in Viski products?
We use professional-grade materials including lead-free crystal, 304 stainless steel, and solid copper to ensure both beauty and durability in every piece.
How should I care for my glassware and bar tools?
While some items are dishwasher safe, we recommend hand washing our plated metal items and delicate crystal with warm, soapy water to preserve their finish and clarity.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days within the continental United States.
Do you offer returns or exchanges?
Yes, we accept returns of unused items in their original packaging within 30 days of delivery. Please contact our support team to initiate a return label.
Are your products suitable for professional use?
Absolutely. Our barware is designed to meet the rigorous standards of professional bartenders while remaining accessible for the home mixologist.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.